Nuclear Damage Compensation

TEPCO group supports anyone affected by the nuclear accident. In order to do this, TEPCO upholds the following three commitments:

  1. Completion of every single payment
  2. Speedy and precise payments
  3. Respectful settlement proposals

Claim Measures of Compensation Payment

Contact info for inquiries

We apologize for the inconvenience, but we will be closed during the following periods.
From December 31, 2022 to January 3, 2023

For those afflicted by the accident at Fukushima Daiichi Nuclear Power Station (Nuclear Damage Compensation)

9:00 am -7:00 pm(Monday to Friday (except Holidays)
9:00 am -5:00 pm(Saturday, Sunday and Holidays)

Contact information for compensation claims for land, buildings and household goods

9:00 am -7:00 pm(Monday to Friday (except Holidays)
9:00 am -5:00 pm(Saturday, Sunday and Holidays)

*Please be sure to dial the correct number.

Status of Indemnification payouts

Status of applications received and the indemnification payouts are shown.
You can check the latest status from here.

Information Security Measures for Operations Related to Nuclear Damage Compensation Payouts

Information security measures for operations related to nuclear damage compensation payouts are being thoroughly implemented and continuously enhanced.
For instance, measures such as construction of system which does not allow access to the external network from internal PC and encryption of electronic files have been implemented.

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